🚚 Shipping & Delivery Policy

Mohh Jewels

At Mohh Jewels, we strive to deliver your jewelry safely and on time. We have partnered with reliable logistics providers to ensure professional handling and timely delivery of all orders.

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📦 Order Processing & Dispatch

• Orders are usually processed and dispatched within 2 working days

• In case of any delay, our team will proactively contact you and inform you about the revised timeline

• Dispatch timelines may vary during sales, festivals, or due to unforeseen circumstances

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🔍 Order Tracking

• Once your order is shipped, you will receive tracking details via email and SMS

• The email will include:

  • Tracking URL

  • AWB (Air Waybill) number

You can use the tracking link to monitor your shipment in real time.

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🚛 Order Delivery Timelines

🇮🇳 Delivery Within India

• Metro cities: 2–3 working days from dispatch

• Non-metro cities: 5–7 working days from dispatch

Delivery timelines may vary due to:

• Courier partner delays

• Weather conditions

• Operational issues

Please use the tracking details shared to stay updated on your order status.

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🌍 International Delivery (Outside India)

• International orders typically take 6–12 working days from the order date

• Each package passes through multiple checkpoints, which may affect delivery time

• Currently, international orders are accepted manually via Instagram DM or WhatsApp

• All pricing, shipping charges, and delivery details are shared and confirmed during the conversation before order placement

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💰 Shipping Charges

🇮🇳 Shipping Charges Within India

• Free shipping on orders above ₹1500

• ₹80 standard shipping charge on orders below ₹1500

• Cash on Delivery (COD) fee: ₹99 applicable on all COD orders

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🌍 International Shipping Charges

• International shipping charges are calculated based on product weight and destination

• Shipping cost will be shared once you confirm your order via DM or WhatsApp

• Product prices remain same worldwide; only shipping charges vary